Meet the Team
Randy – General Manager
Randy Miller, co-owner of Randy & Bob’s, plans and directs the long-term strategic direction of the organization. Randy is responsible for the daily operation of the sales, operations, administration, and accounting functions of the company. While direct customer contact is not one of Randy’s primary activities, he is always ready to exchange pleasantries with customers and vendors.
Nate – Operations Manager
Nate Miller, co-owner of Randy & Bob’s, has overall responsibility for the daily operations of the facility. Nate oversees our Sales Appraisers, oversees production management, and addresses customer needs. Nate is responsible for bringing all the company’s assets to bear in an organized and efficient manner so that every customer’s vehicle is returned on-time and in its pre-accident condition. Nate oversees the technical staff and coordinates training
Chad – Parts Expeditor
Chad is focused on accurately ordering, tracking, receiving, and distributing parts and materials per the damage appraisal. Chad also assists with overseeing the technical staff, quality control inspection, and finalizing the customer’s vehicle for delivery.
Jeff, Bill & Cody – Sales Appraisers
Jeff, Bill & Cody bring industry knowledge, experience and energy to Randy & Bob’s. They will gather the information needed to begin the process of restoring your vehicle to its pre-accident condition. At times this requires preparing a damage appraisal while you wait. If possible, though, they will gather the necessary notes and pictures, and schedule the repair so you don’t have to be inconvenienced while they are handling the paperwork. In all cases, however, Jeff, Bill & Cody will ensure your repair experience is second to none.
Sara – Office Manager / Rental Liaison
Sara is the primary customer contact at our facility. She is always ready to greet you as soon walk through our door or call us on the telephone. She will help you process your paperwork and direct you to other staff members when necessary. Sara is our on-site Rental Liaison – if needed, she will set up your rental and have it ready for you at the time of drop off. She is also responsible for many of the behind-the-scenes administrative tasks that help ensure you have a pleasant experience at Randy & Bob’s Auto Body.
Mikaylie– Customer Service Representative
Mikaylie is the voice you hear on the phone and the big smile you see when you walk in the door at Randy and Bob’s. She will assist you with scheduling repairs, rentals, and is also responsible for many of the behind-the-scenes administrative tasks that help ensure you have a pleasant experience at Randy & Bob’s Auto Body.
Technical Staff
Our technical staff is the best in the industry. Many of our technicians have been working for Randy & Bob’s for over 10+ years! Our technicians are knowledgeable, industrious, friendly, and team oriented. They are proud to present you with a vehicle that is repaired to its pre-accident condition in terms of appearance, safety, and handling.
Our technicians are certified by ASE and I-CAR, the leading technical training institutes in the industry. According to ASE: “Motorists benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-Certified professionals.”
